Terms of use for Tokyo Innovation Base App
Terms of Use for the “Tokyo Innovation Base” App
*This document serves as a supplementary material to the 「スマートフォンアプリ利用規約（https://tib.metro.tokyo.lg.jp/application/terms）」 In the event of any discrepancies between this version and the Japanese version, the Japanese version shall prevail.
##Article 1 (Application)
The “Tokyo Innovation Base” app Terms of Use (hereinafter, the “Terms”) govern the rights and obligations between the Tokyo Innovation Base Secretariat (hereafter, the “Secretariat”) and any individual or corporate entity who use the Tokyo Metropolitan Government’s Tokyo Innovation Base smartphone/tablet app and browser-based management system (hereinafter, the “App”), which is managed by the Office for Startup and Global Financial City Strategy (hereinafter, the “Facility”).
Individuals and corporations using the App are deemed to have agreed in advance to these Terms by using the App. Use by minors requires prior consent from a parent or legal guardian before using the App.
##Article 2 (Definitions)
For the purposes of these Terms:
“Tokyo Innovation Base App Terms of Use” refers to this agreement between the Secretariat and individual and corporation regarding the use of the App on these Terms.
“User” means an individual or corporation that has completed registration in accordance with the provisions under Article 3 and uses the App as a member of the Facility.
##Article 3 (User Registration)
Anyone wishing to use the App may apply to the Secretariat to register for the use of the App by agreeing to comply with these Terms and providing the required information in the manner specified by the Secretariat. In addition, it is assumed that the prior consent of a parent or guardian is obtained for registration of use by minors.
The Secretariat shall not be responsible for the registration applicant who has applied for registration in accordance with the preceding paragraph (hereinafter referred to as the “Registration Applicant”). Registration shall be deemed to have been completed when the Secretariat sends a registration confirmation notice to the applicant (the “Applicant”).
The Secretariat may cancel the registration of the Registration Applicant if any of the following events apply, and the Secretariat shall not be obligated to disclose any of the reasons for such reasons.
If there is a falsehood, error, or omission in all or part of the registration information provided to the Secretariat.
If the child is a minor, an adult ward, a person under curatorship, or a person under assistance, and the consent of a legal representative, guardian, curator, or assistant has not been obtained.
Is determined to be associated with organized crime or other antisocial forces. Or if the Secretariat determines that the Secretariat has a socially unacceptable relationship with anti-social forces, etc., such as using anti-social forces, etc., or providing funds or convenience to anti-social forces, etc.
If the Secretariat determines that the registration applicant is a person who has violated any contract with the Secretariat in the past or is related to it.
If the registration applicant has had the registration of the App canceled by the Secretariat in the past.
If you have not obtained a permit, visa, or status of residence required by law regarding transactions using the App.
In other cases where the Secretariat determines that registration is not appropriate.
Upon completion of the registration in Paragraph 2 of this Article, a contract for the use of the App will be established between the Secretariat and the Registration Applicant. After completion of registration, the registration applicant shall use the App as a user.
##Article 4 (Change of Registered Information)
If there is a change in the registered information, the User shall notify the Secretariat of such change without delay in the manner prescribed by the Secretariat.
##Article 5 (Prohibited Activities)
Users are prohibited from engaging in any of the following acts or acts that the Office deems to fall under any of the following items when using the App.:
Acts that violate laws and regulations or acts related to criminal acts.
Fraudulent or threatening acts against the Secretariat, users of the App, or third parties.
Acts contrary to public order and morals.
Acts that infringe on the intellectual property rights, portrait rights, privacy rights, honor, or other rights or interests of the Secretariat, users of the App, or other third parties.
Information such as personal information of other companies or confidential information of other companies or other organizations obtained through the App shall not be provided without the permission of the individual or organization concerned. (This does not apply to acts carried out under agreement with the parties for the purpose of business expansion or relationship building in line with the purpose of use of the facility.)
Acts of the User directly selling to other Users for events other than those that comply with the use of the Facility or the business in which the Company is involved.
Acts that put excessive load on the network or system of the App.
Actions that interfere with the operation of the App.
Unauthorized access or attempts to access the Secretariat’s systems.
Impersonation of third parties.
Advertising, advertising, solicitation, or business activities on the App that are not authorized by the Secretariat
Acts that cause disadvantage, damage, or discomfort to other users of the App or other third parties.
Provision of Benefits to Antisocial Forces.
Using the App for dating or personal encounters.
Any other conduct deemed inappropriate by the Secretariat.
##Article 6 (Suspension or Interruption of the App)
The Secretariat may suspend or interrupt the App, without prior notice, if:
Urgent system inspections or maintenance are required.
When the computer system, software, or communication line pertaining to the Application is stopped due to an accident.
The App cannot operate due to natural disasters, power outages, war, riots, or other force majeure.
The Secretariat deems suspension necessary.
The Secretariat bears no liability for damages caused by such suspension.
##Article 7 (Intellectual Property Rights)
The User agrees in advance that all intellectual property rights related to the App belong to the Secretariat or the person who has licensed it to the Secretariat, and that the license to use the App based on these Terms does not imply the license to use such intellectual property rights, etc.
The User shall grant the Secretariat a non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, distribute, display, and create derivative works of the information posted on the App.
Users permit the Secretariat to use such information for promotional purposes, including publication in third-party media.
The User agrees in advance not to exercise moral rights against the Secretariat or any person who has inherited or licensed rights from the Secretariat.
##Article 8 (Suspension of Use, Cancellation of Registration, Cancellation of Service Agreement)
If the User falls under any of the following items, or if the Office determines that the User falls under any of the following items, the Secretariat may temporarily suspend the use of the App or cancel the registration of the User without prior notice or demand.
The User violates these Terms.
False information was registered.
The App has not been used for six months.
The User fails to respond within seven days to Secretariat inquiries.
The conditions in Article 3 apply.
If the results of user experience reviews and satisfaction questionnaires conducted by the Secretariat are significantly lower than the satisfaction standards set by the Secretariat, and no improvement is observed even after a considerable period of time despite the correction notice by the Secretariat.
In other cases, when the Secretariat determines that it is not appropriate to continue using the App, or when the Secretariat determines that registration as a user is not appropriate.
The Secretariat shall not be liable for any damages or losses incurred by the User as a result of the actions taken by the Secretariat under this Article.
##Article 9 (Withdrawal)
Users may withdraw from the App or cancel their registration in accordance with the methods prescribed by the Secretariat.
##Article 10 (Changes or Termination of the App)
The Secretariat may change the contents of the App or terminate the provision of the App at its convenience. If the Secretariat terminates the provision of the App, the Secretariat shall notify the User at least one month in advance.
The Secretariat shall not be liable for any damages incurred by the User as a result of the measures taken by the Secretariat in accordance with this Article.
##Article 11 (Deletion of User Information)
If a user withdraws from the App in accordance with Article 9, the User’s registered information and posted information shall be promptly deleted from the system. In addition, if the User falls under Article 8 of the Terms of Use or the Office determines that it applies, the User will temporarily suspend the use of the App without prior notice or demand.
##Article 12 (Disclaimer and Limitation of Liability)
The Office shall not be liable for any damages incurred by the User in connection with the provision of the App, except in cases caused by the Secretariat’s willful misconduct or gross negligence, in any case, including in the following cases.
Internet or connectivity failures.
Failures of telecommunication services.
Force majeure events such as natural disasters, hacking, or government intervention.
The Secretariat shall not be responsible for any disputes that arise between users or between users and third parties regarding the App. Such disputes shall be resolved between the parties.
The Secretariat does not guarantee that the information or advice provided by the User is true, up-to-date, certain, useful, etc., or that the User’s activities at the facility comply with applicable laws and regulations or the internal rules of industry associations.
The Secretariat shall not be liable for any damages incurred by the User in connection with the Application, except in cases of willful misconduct or gross negligence of the Secretariat for any suspension, suspension, termination, inability or modification of the provision of the Application, deletion or loss of notices from the User, loss of data or failure or damage to equipment due to the use of the Application, or any other damage suffered by the User in connection with the Application, except in cases caused by the Secretariat’s willful misconduct or gross negligence.
##Article 13 (Confidentiality)
The User shall handle confidential non-publicly known information disclosed by the Secretariat in connection with the App in relation to the Secretariat, unless there is written consent of the Secretariat.
##Article 14 (Personal Information Protection)
Personal information of users by the Secretariat (“Personal information” refers to information of a living individual that can identify a specific individual or that can be easily compared with other information to identify a specific individual.) The handling of the Secretariat shall be in accordance with the provisions of the Privacy Policy (https://tib.metro.tokyo.lg.jp/privacypolicy) separately established by the Secretariat, except in the cases specified in the following paragraphs. The User agrees to the treatment in accordance with the Privacy Policy.
The Secretariat shall use the personal information known to the Secretariat in providing the Application for the purposes specified in the following items, and the User shall acknowledge this in advance.
User management and identity verification.
Enforcement of legal rights and obligations.
Marketing and service improvement.
Responding to inquiries.
Providing updates and additional services.
Maintenance and troubleshooting.
Communication via email or messaging.
Distribution of newsletters or announcements.
Other purposes agreed upon with Users in advance.
The User agrees in advance that the Secretariat may entrust the handling of the User’s personal information to a third party to the extent necessary to provide the Application and achieve the purpose of use described in this Article. The Secretariat shall strive to continuously monitor and supervise the outsourcing company for the safe management of personal information.
The Secretariat may process the information provided by the User into statistical information in a form that does not identify an individual and use it at the discretion of the Secretariat.
The User shall agree in advance to the use of the browsing history set forth in Article 3, Paragraph 5 by the Secretariat.
The User may request the disclosure, deletion, correction, or suspension of use of personal information provided to the Secretariat in connection with the App, and the Secretariat shall promptly respond to such request only if it can confirm that the request is made by the individual.
Contact:
Tokyo Innovation Base Management Office E-mail address:
Email: tokyo_innovation_base@tohmatsu.co.jp
##Article 15 (Changes to the Terms)
The Secretariat may change these Terms of Use in the following cases:
When the change to the Terms of Use is in the general interest of the users of this website;
The amendment is reasonable, necessary, and consistent with the original purpose.
In the event that the Secretariat changes the Terms of Use in accordance with the preceding paragraph, the revised Terms of Use shall be displayed on the Site, and in principle, unless otherwise intention is indicated on the Site, the Secretariat shall take effect after 7 days after such display. The User shall be deemed to have agreed to the changes by using the App after the period has elapsed.
##Article 16 (Notice)
Inquiries regarding the App and other communications or notifications from users to the Secretariat, as well as notifications regarding changes to the Terms of Use and other communications or notices from the Secretariat to the Users, shall be made by posting on the official website or by email.
##Article 17 (Severability)
Even if any provision or part of these Terms of Use is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions except for the provision determined to be invalid or unenforceable shall continue to be in full force and effect.
##Article 18 (Governing Law and Jurisdiction)
The Governing Law of these Terms shall be the laws of Japan.
Any dispute arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance.
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Special Provisions
User-Specific Rules
Users who violate Article 5 (Prohibited Activities) are liable for compensation for any damages caused to the Secretariat.
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Enacted: March 22, 2024
